Privacy Policy

Soprem Solutions collects the information you choose to provide when you contact us or request a quote through this website. This typically includes your name, company name, email address, telephone number, and the details you share about your project or inquiry.

We also collect standard website usage information through analytics tools and cookies. This information is general in nature and may include pages visited, approximate location, browser and device type, referring website, and the date and time of your visit.

Information submitted through our contact form is used to respond to your inquiry, discuss your requirements, and prepare proposals or scopes of work. Website usage information is used to understand how our site is being used and to improve its structure and content. We do not use your information for unrelated purposes without your consent.

Inquiry and client information is retained for as long as reasonably necessary to respond to your request, deliver our services, and meet our business, tax, and recordkeeping obligations. When information is no longer required for those purposes, it is deleted or anonymized.

We use third-party tools to handle form submissions and website analytics. These providers process information only as needed to deliver their service to us. Soprem Solutions does not sell personal information, and we do not share it with third parties for their own marketing purposes.

Consistent with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Law 25, you may request access to the personal information we hold about you, ask that it be corrected, or request its deletion. To make a request, email info@sopremsolutions.com. We will respond within the timeframes required by applicable law and may ask you to confirm your identity before acting on a request.

Questions or concerns about this policy or our handling of personal information can be sent to info@sopremsolutions.com.